Showing posts with label management. Show all posts
Showing posts with label management. Show all posts

Human Resource Management Review

Human Resource Management
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This was a simply stated book that gave common sense examples.
The chapters were easy to understand without having to have your professor explain everything.
There are a couple of chapters that seem like they should be reorganized, and a couple of chapters that should be put in a different order. Overall though, this is a very good book to help you understand Human Resource Management.

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This best selling textbook provides a comprehensive introduction to human resource management, covering all the main areas of HRM practice as well as the key skills that HR practitioners will need. The book is written from a practical perspective in a clear and engaging style. It includes full coverage of operational issues and introduces the major academic debates of relevance to the field.It is written as an introduction for students of HRM at all levels, including those on CIPD courses.

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Process Consultation Revisited: Building the Helping Relationship (Prentice Hall Organizational Development Series) Review

Process Consultation Revisited: Building the Helping Relationship (Prentice Hall Organizational Development Series)
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A very helpful book in explaining the concept of process consultation. This is one of the course texts for a nursing consulting course that I am currently taking. The author, a social psychologist, describes the differences between process consultation and 2 other models that are commonly used in consultation known as the Expertise Model and the Doctor-Patient Model. There are 10 principles that describe the essence of PC, according to Schein: Always try to be helpful, always stay in touch with the current reality, access your ignorance, everything you do is an intervention, it is the client who owns the problem and the solution, go with the flow, timing is crucial, be constructively opportunistic with confrontive interventions, everything is a source of data and when in doubt share the problem. The book describes all of this and more with excellent case studies.

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A new member of the renowned PH OD Series! The latest addition to the author's well-loved set of process consultation books, this new volume builds on the content of the two that precede it while expanding to explore the critical area of the helping relationship. Process Consultation Revisited focuses on the interaction between a consultant and client, and explains how to achieve a healthy helping relationship. Whether the advisor is an OD consultant, therapist, social worker, manager, parent, or friend, the dynamics between advisor and advisee can be difficult to understand and manage. Schein creates a general theory and methodology of helping that will enable a diverse group of readers to navigate the helping process successfully.

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Service Operations Management (3rd Edition) Review

Service Operations Management (3rd Edition)
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Johnston and Clark is the textbook of choice for teaching service operations management. Its coverage is balanced and its style induces active class discussion. The end-of-chapter cases are short and inviting while losing nothing essential.

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* Written specifically to better serve the needs of students on services-orientated operations management courses. * The first European-originated book. * Operations management is set within the wider business context, recognising the impact of other management functions and covering wider issues, such as organisational culture and design, people issues, and customer relationships. * Includes international examples from different types of organizations, such as: the Internet, public and voluntary sectors, mass transport services, professional services, retailers, internet services, tourism and hospitality. * Each chapter identifies key operations management issues and provides definitions of key terms, real world illustrations, chapter summaries, case exercises, further reading and questions.

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Strategic Management: Concepts (13th Edition) Review

Strategic Management: Concepts (13th Edition)
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Fred David has written an excellent and concise book on startegic management. His methods of including easy to understand and use matrices is a godsend to most students at under graduate level. The TOWS matrice developed by Fred David is one of the best tools available in strategic management, it is so simple, yet on one page you can view a company's strengths, weaknesses, opportunities and threats and devise alternative strategies to make the best use of your SWOT analysis. The cases in the book are short and to the point and the low price should ensure it is used throughout the world by management students. John McElvaney. Management Lecturer. Melbourne Australia.

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Strategic Management: Concepts captures the complexity of the current business environment and delivers the latest skills and concepts with unrivaled clarity. The Nature of Strategic Management; The Business Vision and Mission; The External Assessment; The Internal Assessment; Strategies in Action; Strategy Analysis and Choice; Implementing Strategies: Management and Operations Issues; Implementing Strategies: Marketing, Finance/Accounting, R&D, and MIS Issues; Strategy Review, Evaluation, and Control; Business Ethics/Social Responsibility/Environmental Sustainability; Global/International Issues For management professionals, small business owners, and others involved in business.

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Corporate Governance (Prentice Hall Finance Series) Review

Corporate Governance (Prentice Hall Finance Series)
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This is an easy to read, well laid out book that is very straightforward and practical. It covers most of the crucial areas of corporate governance in 90 pages. I'm using this book for my undergraduate course on Corporate Governance course. The best part of the books is a number of examples from the corporate world that make the reading very interesting. Though I use other book as references, this book gives me the starting point on a topic.Thanks to the authors for their good work.
I strongly recommend this book anyone who is interested in corporate governance.

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The first of its kind, this brief book provides an overview of our corporate governance system-a "hot topic” in the news, society, and classroom. It focuses on the various incentives within the governance system, helps explain recent problems and scandals, and puts potential solutions into context. KEY TOPICS An introductory chapter features an overview of the U.S. corporation and examines the reasons why effective corporate governance is needed. Subsequent, consistently organized and self-contained chapters showcase the eight basic easy in which corporations can be effectively monitored.For use in executive training programs, and as an important reference in executive and academic libraries.

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Power and Organization Development: Mobilizing Power to Implement Change (Prentice Hall Organizational Development Series) Review

Power and Organization Development: Mobilizing Power to Implement Change (Prentice Hall Organizational Development Series)
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An Excellent Book For All The Managers In Every Organisation....... A Must Read

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A member of the AWL OD Series! Power and Organization Development argues that OD and power can and should be reconciled and integrated in the implementation of change. This book provides the reader with a solid grounding in the role of power and politics in organizations, with a specific focus on how managers use power bases and strategies to get things done, as well as provides the reader with strategies and intervention techniques for bringing about change in an organization.

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Framework for Marketing Management, A (4th Edition) Review

Framework for Marketing Management, A (4th Edition)
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This is a very good book for those that don't have a marketing background. It is relatively short and concise, which made it a quick read. I has most of what is in the larger book (the reference style book), but really does a good job of condensing the material. This is one that I will keep, as it acts like an 800 page reference book, just smaller.

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Framework for Marketing Management is a concise adaptation of the gold standard marketing management textbook for professors who want authoritative coverage of current marketing management practice and theory, but the want the flexibility to add outside cases, simulations, or projects. Development of marketing strategies, market demand and environments, creating customer value, analysis of consumer markets, market segmentation, brand loyalty, the Product Life Cycle, managing mass communication, and marketing management in the global economy. This text is for companies, groups, and individuals who want to adapt their marketing strategies and management to the marketplace of the twenty-first century.

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Assessment Centers in Human Resource Management (Prentice Hall Series in Human Resources) Review

Assessment Centers in Human Resource Management (Prentice Hall Series in Human Resources)
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The book was said to be in "good" condition, which made me a little leary about buying it, but when I got it, I was surprised by the quality of the book. GREAT BUY!!!

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While assessment centers have been used for numerous human-resource management functions, all assessment centers are not alike. This book shows how assessment for managerial selection/promotion, diagnosis of managerial training needs, and team building among managerial groups are done differently. The author also shows how the assessed dimensions, observations, and participant feedback all must be tailor-made to the specific application of the assessment-center method.

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Introduction to System Dynamics Review

Introduction to System Dynamics
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A nice introductory text on system dynamics. The treatment of time-domain modeling and analysis is very good. Unfortunately, the treatment of the s-domain (laplace) approach is a little weak. Overall, good.

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Rowell and Wormley use a linear graph approach. Thiscontrasts with the bond graph approach or no graph approach. This is thefirst modern linear graph System Dynamics that has been published in 30years. Chapters are organized so that introductory material is presentedfirst, with more advanced topics coming later. Containsexceptionally clear presentation of Frequency response. Features detaileddevelopment of the construction of lumped-parameter system models from setsof primitive elements; and modeling techniques are presented using an energybased state-space formulation method that provides linkages to classicalsystem representations.

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Strategy Safari ('financial Times' S.) Review

Strategy Safari ('financial Times' S.)
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This is the most valuable book ever written on strategic management. Be sure to read and apply its lessons well!
I have worked in the field of strategic management since before it was called that, both as a practitioner and as a consultant. One of my favorite complaints about books in the field is that they emphasize one facet of developing and implementing stratgies and ignore the others. This book is the outstanding exception to that problemmatic standard of tunnel vision. There's no stalled thinking here about strategic management.
If you are like me, you would like to get better results from strategic management. Solving one part of the task and ignoring the others leads to failure just as surely as ignoring strategic managment does. Imbalance in perspective can be equally dangerous. As the authors point out, " . . . The greatest failings of strategic management have occurred when managers took one point of view too seriously."
Mintzberg, Ahlstrand, and Lampel start out by pointing out that there are five different kinds of strategy definitions (as plan, pattern, perspective, position, and ploy). When you read books about strategy, keep these in mind.
They begin with the tale of the six blind men and the elephant. Each can grasp one element of the elephant, but cannot grasp the whole. That's the situation the authors are warning you against.
They define this work as "a field review not a literature review" so you don't find every book's details. Whew! That's a relief. On the other hand, they are clearly familiar with the literature and cite it where appropriate. The book is designed for managers, consultants, professors and students. The style is also designed to be easily accessible. And these goals are well achieved in my view.
Although recognizing that the human mind boggles past 7 items (which seems to be the limit of what short-term memory can retain), they found 10 themes in the field. The first three emphasize traditional left-brained thinking of the sort that dominates in business schools: Design, Planning, and Positioning. The next six are other aspects of strategic management that are more right-brained: Entrepreneurial, Cognitive, Learning, Power, Cultural, and Environmental. The final one is focused on transformation, the school of Configuration. Each one receives its own chapter and its weaknesses are displayed.
In chapter 12, the reader is encouraged to synthesize the 10 themes into integrated use. There is a table (12.1) that neatly summarizes each theme, a figure (12.2) that shows how they are mutually related, and a remarkably useful figure (12.3) that effectively shows how they can be integrated from perspective and in sequencing.
You may be wondering what all of the fuss is about. Basically, strategic management is one of those fields that has yet to emerge with an integrated perspective on the firm. In fact, the problem is poorly perceived because most people are unaware of the areas they are ignoring. In fact, I always create syntheses of these areas in my writing and am often criticized for dealing with subjectively perceived nonissues that the readers do not see the importance of. Strategic myopia seems to be a common problem, not just among the scholars.
I feel very indebted to the authors for developing such a wonderful overview that I can recommend to others (including my clients). I also appreciate their clarifying that the important question now for strategic management is creating a useful synthesis. My personal view is that this must be done by creating one simple, effective mindset that encompasses all ten perspectives, without requiring anyone to learn each one directly.
I strongly urge you to read and apply the lessons in this seminal work on strategic management. I also hope you will find your own novel integrations of these perspectives and share them.
Good luck in expanding your perceptions of strategic management and its potential to help you and your organization succeed!
After you have finished this book, ask yourself which of the perspectives are missing from or underrepresented today in your organization. Then begin to think of ways to add those perspectives.
If you would like to learn more about strategy, you should also read Mintzburg's outstanding book, The Rise and Fall of Strategic Planning, which I have also reviewed.

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"Henry Mintzberg's views are a breath of fresh air which can only encourage the good guys."The Observer"My favourite management book of the last 25 years? No contest. The Rise & Fall of Strategic Planning by Henry Mintzberg."Tom PetersThe word strategy has been around for a long time.It is considered to be the high point of managerial activity, and managers use the word both freely and fondly.But what does the word really mean?Strategy Safari sets out to provide an answer. In this colourful primer, Henry Mintzberg, Bruce Ahlstrand and Joseph Lampel draw together diverse strands of strategic thought into ten distinct schools.In a final chapter they seek to blend the schools together; pointing out however that a truly unified theory may not be possible or desirable.The result is a thoughtful and readable guide to the wilds of strategic management. Stratefy Safari can be read by anyone with an interest in business strategy but it is especially useful to those managers, scholars and students who must reconcile academic theory with the everyday reality of modern corporate practice."Like butchers, the academics and consultants chop up reality for their own convenience...managers can allow themselves no such luxuries.They can use it only if it remains intact as a living being."

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Study Guide Review

Study Guide
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The class is hard no matter what school you attend. The book is easy reading and has many great exercise for you to practice to help you understand the text. The exercises had help me tremendously.

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With its exciting introduction of the Harley-Davidson focus company theme, this book continues to provide a solid, enduring foundation of the tools of modern theory while at the same time developing the logic behind their use. The "10 Principles of Finance” provide the framework, or "the big picture” of finance, which ties the major concepts of the book together.Chapter topics include financial statements, taxes, and cash flows; evaluating a firm's financial performance; financial forecasting; time value of money; risk and rates of return; bond valuation; stock valuation; capital budgeting decision criteria; cash flows and other topics in capital budgeting; capital budgeting and risk analysis; cost of capital; managing for shareholder value; raising capital in the financial markets; analysis and impact of leverage; planning the firm's financial mix; dividend policy and internal financing; working-capital management and short-term financing; cash and marketable securities management; accounts receivable and inventory management; risk management; international finance; corporate restructuring: combinations and divestitures; and term loans and leases.For individuals seeking a lasting understanding of the fundamentals of finance.--This text refers to an out of print or unavailable edition of this title.

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Hospitality Cost Control: A Practical Approach Review

Hospitality Cost Control: A Practical Approach
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A good book that covers the basics in Restaurant management. This is a text book for my culinary class and it is required reading. Easy to read and concise, but at times I requested input from the instructor to clarify and expand on information especially the accounting methods. This book provides much needed information about food cost controls and accounting that is used in the hospitality industry. A must have for future chefs who need to stay profitable.

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KEY BENEFIT: Written from a chefs' perspective, this hands-on, practical book includes the formulas for success and profitability that every restaurateur should know. KEY TOPICS: This book provides an overview of cost controlling, and discusses the technology available for controlling costs. It covers controls in purchasing, receiving, production, forecasts in sales, and controls in sales and revenue. MARKET: For restaurateurs and restaurant managers.

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Organization Development: A Process of Learning and Changing, 2nd Edition Review

Organization Development: A Process of Learning and Changing, 2nd Edition
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To me, this book represents the soul of OD. It defines for the practitionaire what it means to be an OD consultant, its values and consequently, the type of interventions we choose to use. A must buy.

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New to the second edition of this text are two chapters on defining the client and the Burke-Litwin model of organizational development and change. All the other chapters, except for chapter three, have been revised to reflect changes in the field of organizational development. The book presents an overview of organizational development, discusses the organization and the factors which will influence its structure and development in the future, contains a synopsis of each chapter presented to encourage the reader to develop a position and make choices and describes the theories underlying the field and the way OD practitioners typically work.

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Managing Behavior in Organizations: Science in Service to Practice (Prentice Hall Essence of Management Series) Review

Managing Behavior in Organizations: Science in Service to Practice (Prentice Hall Essence of Management Series)
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I am not the sharpest leaf on the tree and had been out of college for more than ten years before picking up this book. The book is organized well and the information is easily understood. Each chapter begins with Learning Objectives, 3 Good reasons why you should care, and Making the case for organizational behavior that introduces the material in the chapter with describing a real organization. If you are serious about your education and want to learn something this book is designed exactly for that. The book has a free companion website for the student and an online instructor resource. The paperback is durable and the book easily fits into one hand. I am using this book for an online course and it is constantly being shoved in and out of my work bag and has held up well. Pleased with purchase.

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Covering the essentials of organizational behaviour, this text also offers supplemental materials. Organizational behaviour is presented as a "Science in Service to Practice", bridging the gap between research and practice.

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Organizational Dynamics: Diagnosis and Intervention (Prentice Hall Organizational Development Series) Review

Organizational Dynamics: Diagnosis and Intervention (Prentice Hall Organizational Development Series)
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After extensive research in 1975 and 1976 of twenty-six organizations, Kotter developed a model to supplement or replaces other diagnosis models of the time. His criteria for determining the elements was support for their importance from convincing research literature; that they were mutually exclusive and collectively exhaustive; and they illustrate the dynamic life cycle of a real organizations. The purpose of his model is to integrate common findings among several fragmented and often opposing studies. The model contains seven major conceptual elements that can describe most organizations from the simplest to the most complex.
In its time, Kotter's model was quite unique and revolutionary. He broached the concepts of systems thinking with his cause and effect analysis, alignment/non-alignment, and homeostatic driving force aspects long before experts and researchers were considering it important to analyze all of the seven elements and their relationship. Kotter's model probably met with some severe resistance from experts who had been analyzing and creating models for organizations for years. Other consultants did not begin to think systemically for at least another decade. His intent was to create model to fill in the gaps and cross lines that other models were not designed to handle.
Like any well-developed model, I believe this model will stand the test of time and evolution. The model still has the criteria required to analyze and diagnose any organization in today's business world. It maps the life cycle of an open system, from the time the environment provides input, to the systems processing of that input, to the output for the environment to dispose. The model is simple enough that it requires minimal explanation to the client, yet detailed enough to capture virtually any variable that affects organization development and change. Questions developed with the model cover valid and reliable specifications for how a system should look when it is running efficiently. Most importantly, it reminds the user to analyze all facets of an organization to diagnose the problem instead of a symptom. Along with it's 90 page descriptive guidebook, the model is a practical way to grasp the philosophy, discipline and common pitfalls of effective diagnosis and intervention with minimal exposure to the process.

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A member of the AWL OD Series! This book offers managers and OD specialists a powerful way of diagnosing organizational problems and of deciding when, where, and how to use (or not use) the diverse and growing number of organizational improvement tools that are available today. Comprehensive and fully integrated, the book includes many different concepts, research findings, and competing philosophies and provides specific examples of how to use the information to improve organizational functioning.

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Marketing in the Public Sector (paperback): A Roadmap for Improved Performance Review

Marketing in the Public Sector (paperback): A Roadmap for Improved Performance
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For dyed-in-the-wool marketers like myself, Philip Kotler, international marketing professor at Northwestern's Kellogg School, has been a distinguished guru for nearly four decades, and his textbook of fundamentals, "Marketing Management", was required reading for me in graduate school. Now teamed with consultant Nancy Lee, a long-time specialist in social marketing, he has finally translated his tried-and-true marketing principles into the public sector, a challenging application given how results from such efforts can be extremely long-term and far less tangible than what can be more easily measured in the private sector. What's more, going head-to-head with private enterprises, public agencies have been at a great disadvantage because they have not proactively sought this discipline in targeting citizen needs. Previously unused initiatives like customer-driven strategies, outsourcing and performance metrics are now bought to life in a new milieu.
Kotler and Lee do a fine job discerning the distinctions and commonalities between consumer and citizen value and how a strong marketing platform can really elucidate the latter. The book's first two chapters go to the heart of identifying citizen needs and the marketing mindset required to address them. The next eight chapters each tackle an accepted private marketing tenet and how to apply each toward an agency marketing effort. Organized into a toolbox, these principles include developing and enhancing popular programs and services; establishing incentives and motivating prices; optimizing distribution channels; creating a brand identity; communicating effectively; improving service and satisfaction; influencing positive public behaviors through social marketing; and forming strategic partnerships. The book ends with vital information on how to manage the marketing process primarily through data collection, performance measurement and the creation of a compelling marketing plan.
What makes the co-authors' points resonate are the real-life examples they provide at the beginning of each chapter to prove the effectiveness of such tactics in practice. For instance, we read how in Nepal, optimizing distribution channels by selling condoms in convenience stores has dramatically improved access for the groups most vulnerable to HIV/AIDS. Another example is how the Finnish government tackled the country's high levels of heart disease by following the twelve principles of social marketing, which include steps like removing barriers to behavior change, highlighting the costs of competing behaviors and using prompts for sustainability. One of the more fascinating stories is how the city of New York has developed its own marketing plan in the wake of its recovery from 9/11. Rewards from the marketing plan have come in the forms of having a commercial tie-in with the History Channel, relocating of the headquarters for Virgin Airlines to New York, and bringing the Country Music Awards to Radio City Music Hall. Through these anecdotal accounts, Kotler and Lee are able to show how public agencies truly benefit from private sector learning and marketing practices.

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Praise for Marketing in the Public Sector"Professionally, as an academic turned politician, this book—if published a few years earlier—would have made my life much simpler. This book lays out, in detail with concrete examples, how to conduct a grand plan for change. Particularly impressive is the application of different marketing principles along each step of the transition process toward establishing an efficient service-oriented governmental agency."Somkid Jatusripitak, Ph.D., Deputy Prime Minister and Minister of Commerce, Royal Thai Government"This book is filled with insights for people who want to communicate effectively about government programs, but it should also be on the bookshelf of any government manager who needs to think creatively about how to improve customer service. Every page contains information and ideas that public-sector leaders can, and should, put in their management tool kits."Christine O. Gregoire, Governor, Washington State"Increasingly, public sector managers have been challenged to 'do more with less.' Marketing in the Public Sector demonstrates that marketing is not simply another line-item expense, but rather a set of tools that help public servants allocate resources more effectively and efficiently. The book is chock-full of real-world stories of creative marketers working within diverse organizations, all of whom have come to understand that marketing is not simply advertising or persuasion, but rather a mindset."E. Marla Felcher, Ph.D., Adjunct Lecturer in Public Policy, John F. Kennedy School of Government, Harvard University"Kotler and Lee are teaching governments to motivate by invitation rather than intimidation. Instead of complaint and reaction, they work to create a culture of contagious cooperation that can replace rulemaking with social consensus. This is a practical manual for un-clogging hearing rooms, cooling tempers, and putting government back on the side of the people who pay for it."Dave Ross, CBS News Commentator"Marketing in the Public Sector provides an excellent planning framework for public sector officers engaged in all levels of marketing and communications. Showcasing real-world examples, it successfully demonstrates the marriage of commercial marketing concepts into public sector practice."Dr. K Vijaya, Director, Corporate Marketing & Communications, Health Promotion Board, Singapore"Public sector organizations are now faced with an urgent need to stand out from the crowd in order to successfully compete for funding, talent, and influence. Philip Kotler and Nancy Lee have written a unique, practical, and timely book containing comprehensive guidelines and cases that those involved in the marketing of public sector organizations will find absorbing and most useful."Paul Temporal, Group Managing Director, Temporal Brand Consulting, Author of Public Sector Branding in Asia"Every day, professionals in the public sector deliver thousands of programs and services in increasingly demanding environments. This book is a 'must read' and a standard reference for every public servant engaged in public sector marketing and communications. Congratulations to Kotler and Lee for creating a book that is both educational and practical."Jim Mintz, Director, Centre of Excellence for Public Sector MarketingUse time-tested marketing principles to increase citizen participation, compliance, and support Leverage proven "4Ps" marketing tactics: optimize product, price, place, and promotion Segment your markets, reach your clients where they are—and satisfy them Influence positive behavior: 12 social marketing principles that workMarketing in the Public Sector is a groundbreaking book written exclusively for governmental agencies. It offers dozens of marketing success stories from agencies of all types—from around the world—so that you can make a difference in your organization. World-renowned marketing expert Dr. Philip Kotler and social marketing consultant Nancy Lee show that marketing is far more than communications and has at its core a citizen-oriented mindset. You'll become familiar with the marketing toolbox and come to understand how these tools can be used to engender citizen support for your agency, increase utilization of your products and services, influence positive public behaviors—even increase revenues and decrease operating costs. This book offers no-nonsense roadmaps on how to create a strong brand identity, gather citizen input, and evaluate your efforts. It presents a step-by-step model for developing a marketing plan, pulling the lessons of the entire book together into one, high-impact action plan. Simply put, this book empowers you to build the "high-tech, high-touch" agency of the future—and deliver more value for every penny you spend.

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Entrepreneurial Family Firms Review

Entrepreneurial Family Firms
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If you are majoring in financial management or economics and consider stories or qualitative classes quite boring. Then you're in for a major bore regarding reading this book.

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Entrepreneurial Family Firms effectively covers the intricate dynamics of family business management. Entrepreneurial family firms: Poached or Scrambled Eggs?; Individual life cycle (st)ages; Family life cycle stages; Business life cycle stages; Product, Industry, Economic life cycle stages; Resources for starting and managing the family firm; Starting the venture: Over-extended, under capitalized; Growing, for better or worse; The maturing family venture; Decline — Degeneration or Regeneration?; Governance tool kit for Entrepreneurial Family Firms; Secret Recipes of Entrepreneurial Family Firms MARKET: For readers that want to understand how to handle the intricate dynamics of the family and business systems, and successfully launch, join or lead entrepreneurial ventures in which family is involved.

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