Quantitative Methods for Decision Makers (5th Edition) Review

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(More customer reviews)The condition of this book is very good and just like new. I am very satisfied with it. In addition, the delivery service is very quick!!! Strong recommendation for this seller.

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Quantitative Methods for Decision Makers covers everything you need to know for an introductory quantitative methods course. Relating techniques directly to real-life business decisions in private and public sector organisations, it is particularly well-suited to MBA students who will be applying quantitative methods in day-to-day managerial decision-making.

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Introduction to Spectral Analysis Review

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(More customer reviews)There are many books on spectral analysis and related topics. This book is particular suitable for the people who want to learn this topic by self-studying. The chapters are well-organized and up-to-date. If you have this book at hand, don't forget visiting the book's homepage (you can find the address in the book) and downloading some useful information, including lecture notes and MATLAB files. Those materials are really informative and helpful. I highly recommend this book for textbook in classroom or reference book for researchers.

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This book presents an introduction to spectral analysis that is designed for either course use or self-study. Clear and concise in approach, it develops a firm understanding of tools and techniques as well as a solid background for performing research. Topics covered include nonparametric spectrum analysis (both periodogram-based approaches and filter- bank approaches), parametric spectral analysis using rational spectral models (AR, MA, and ARMA models), parametric method for line spectra, and spatial (array) signal processing. Analytical and Matlab-based computer exercises are included to develop both analytical skills and hands-on experience.

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Service Management and Operations (2nd Edition) Review

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(More customer reviews)Professors leading by Robert Murdick make clear the advantegeous to apply OM strategies on services. A superb revision on the operations management dynamics. This edition keeps the material fresh, without loose its objectivity.
As a professor on service operations management I will always appreciate its invaluable didactic support as well on the consulting business.

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This book approaches service management from a multidisciplinary prospective drawing upon research from economics, consumer behavior, marketing, strategy, international management, management science and operational management. It offers in-depth coverage the topics that are usually relevant to service management. Readers cover service concepts, then how to build the system to create customer value and satisfaction with superior quality services followed by operational challenges managers of service organizations face and finally tools and techniques for managing a service operation. services in our society, the nature of services and service encounters, customers: the focus of service management, globalization of services, service strategy and competitiveness, positioning and marketing of services, technology and its impact on services and their management, design and development of services and service delivery systems, human resource development for services, work measurement in services, locating facilities and designing their layout, managing demand and supply, management science tools for scheduling capacity - queuing and simulation, service quality and continuous improvement, service productivity and measurement of performance, management of public and not-for-profit service organizations, forecasting for services, vehicle routing and scheduling, project management, linear and goal programming for service operations management, inventory systems for service operations.middle and top managers of service companies.

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