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(More customer reviews)If you are in business, you need to read this book. As a manager and business owner, I regard this Guide to be an essential part of my library. It's a fine read and useful as a desk reference -- I refer back to it often. Practical suggestions, engaging voice. Read now, avoid awkwardness later!
Click Here to see more reviews about: Guide to Interpersonal Communication (Guide to Business Communication Series)
Brief, practical, and reader-friendly, this is a handy guide for improving your business interactions and relationships. It offers clear, straightforward tools useful in a professional context, with an "easy-to-skim"format and a direct, matter-of-fact tone. This book gives practical advice on how to improve the foundational interpersonal communication skills of listening, feedback, asking and responding to questions, and adjusting to others' styles. It offers step-by-step recommendations for approaching such common interactions as interviewing, negotiating, and conducting performance appraisals. This direct, step-by-step guide for interpersonal communication skills is a necessary read for people who communicate in professional contexts, such as managers, supervisors, and executives in any business or professional arena.
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