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(More customer reviews)If you're convinced of the value of reengineering but don't know what to do next, start with this guide. You'll get enough practical theory and step-by-step detail as well as hints for success and cautions to embolden you. One overarching tip: It's not enough to change the physical structure of a process or technology you have to change the corporate infrastructure and value system at the same tim
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Exceptionally practical in approach, this volume providesa "street smarts"survival guide for business professionals,information systems experts, managers, and executives who have beencharged with making radical changes — i.e., business reengineering— in their organizations. It outlines a tried-and-tested systematicand interdisciplinary approach that addresses all facets of organizationchange—in business policies and control, systems and technology,organizational relationships and business practices, and reward programs. Reviews the basic principles for quality businessreengineering; shows how to create a new type of team structure thatwill involve the right people throughout the life of the project;outlines an 8-step life-cycle methodology for getting the reengineeringproject done as effectively and efficiently as possible; describesobstacles and problems that may be encountered and how to overcome them;and tells how to transition a continuous process improvement modeso reengineering will never have to be done again. Forsystems designers, analysts, administrators, software managers, maintenancemanagers.
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